{"id":601,"date":"2026-07-07T01:50:05","date_gmt":"2026-07-07T01:50:05","guid":{"rendered":"http:\/\/uni-trend.local\/?page_id=601"},"modified":"2026-10-12T08:18:45","modified_gmt":"2026-10-12T08:18:45","slug":"warranty-information","status":"publish","type":"page","link":"https:\/\/uni-trend.visibleone.dev\/de-de\/warranty-information\/","title":{"rendered":"Warranty Information"},"content":{"rendered":"<section data-section=\"Innerpage Banner\">\n      <!-- Hero image h:240 with dark overlay + centered title -->\n      <div class=\"relative h-[12.5vw] overflow-hidden max-lg:h-[35vw]\">\n        <img decoding=\"async\" src=\"https:\/\/uni-trend.visibleone.dev\/wp-content\/uploads\/2026\/08\/image-63-3.png\" alt=\"Warranty Information\" class=\"absolute inset-0 w-full h-full object-cover\">\n        <div class=\"absolute inset-0 bg-[rgba(0,0,0,0.2)]\"><\/div>\n        <div class=\"absolute inset-0 flex items-center justify-center\">\n          <h1 class=\"h2 text-white tracking-[-0.02em]\">Warranty Information<\/h1>\n        <\/div>\n      <\/div>\n      <!-- Lower strip bg:#F5F2F2 h:88 with breadcrumb -->\n      <div class=\"flex items-end container pt-[24px] pb-5 md:pb-10\">\n        <nav class=\"flex items-center gap-[0.63vw]\">\n                                                <span class=\"t-13-20-400 text-c1\">Home<\/span>\n                                                <span class=\"t-13-20-400 text-c1\">\/<\/span>\n                                      <span class=\"t-13-20-400 text-c1\">Warranty<\/span>\n                              <\/nav>\n      <\/div>\n    <\/section>\n\n\n<section data-section=\"warranty-information\" class=\"pb-[50px] md:pb-[100px] pt-5\">\n    <div class=\"container\">\n        <div class=\"max-w-[1000px] mx-auto\">\n            <div class=\"warranty-warpper\">\n                <h4>UNI-T Limited Warranty<\/h4>\n<p>&nbsp;<\/p>\n<p><strong>3-Year Warranty on Instruments. 1-Year Warranty on Accessories.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>UNI-T is committed to delivering reliable, high-quality test and measurement instruments backed by professional service and support.<\/p>\n<p>&nbsp;<\/p>\n<p>UNI-T warrants its instruments against defects in materials and workmanship under normal use and operation for a period of three (3) years from the original date of purchase.<\/p>\n<p>&nbsp;<\/p>\n<p>UNI-T accessories (except power cords, USB cables and BNC cables) are covered by a one (1) year warranty, subject to the terms and conditions below.<\/p>\n<p>&nbsp;<\/p>\n<p><!-- 1. Warranty Period --><\/p>\n<h5>1. Warranty Period<\/h5>\n<p>&nbsp;<\/p>\n<p>UNI-T provides the following standard warranty coverage:<\/p>\n<p>&nbsp;<\/p>\n<table>\n<thead>\n<tr>\n<th scope=\"col\">Product Category<\/th>\n<th scope=\"col\">Warranty Period<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>UNI-T Instruments<\/strong><\/td>\n<td><strong>3 Years<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>UNI-T Accessories<\/strong><\/td>\n<td><strong>1 Year<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>The warranty period begins on the original purchase date stated on a valid invoice or receipt issued by UNI-T or an authorized UNI-T distributor.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Instruments<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>All UNI-T instruments are covered by a three (3) year warranty against defects in materials and workmanship under normal use.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Accessories<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>UNI-T accessories are covered by a one (1) year warranty, unless otherwise specified in the applicable product documentation.<\/p>\n<p>&nbsp;<\/p>\n<p>Accessories may include, but are not limited to:<\/p>\n<ul role=\"list\">\n<li>Batteries<\/li>\n<li>Probes<\/li>\n<li>Test pens<\/li>\n<li>Other applicable instrument accessories<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Power cords, USB cables, BNC cables and other items identified as excluded accessories are not covered under the standard accessory warranty unless otherwise specified.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><!-- 2. Warranty Start Date --><\/p>\n<h5>2. Warranty Start Date<\/h5>\n<p>&nbsp;<\/p>\n<p>The warranty period begins on the original purchase date shown on a valid invoice or receipt issued by UNI-T or an authorized UNI-T distributor.<\/p>\n<p>&nbsp;<\/p>\n<p>If valid proof of purchase is unavailable, UNI-T may use the manufacturer&#8217;s delivery date to determine the warranty start date.<\/p>\n<p>&nbsp;<\/p>\n<p>Customers are advised to retain their original invoice or receipt as proof of purchase.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Product Registration<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Product registration does not change the original warranty start date.<\/p>\n<p>&nbsp;<\/p>\n<p>Where a product is eligible for an applicable warranty extension through product registration, the additional warranty period is calculated from the original purchase date, not from the registration or approval date.<\/p>\n<p>&nbsp;<\/p>\n<p><!-- 3. Product Registration --><\/p>\n<h5>3. Product Registration<\/h5>\n<p>&nbsp;<\/p>\n<p><strong>Register Your UNI-T Product<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>UNI-T encourages customers to register their products after purchase.<\/p>\n<p>&nbsp;<\/p>\n<p>Product registration helps UNI-T maintain accurate product and purchase records and enables customers to access product support and warranty services more conveniently.<\/p>\n<p>&nbsp;<\/p>\n<p>For eligible products and applicable regions, registration may also provide additional 1-year warranty benefits in accordance with the applicable registration terms.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>To register your product, you may be required to provide:<\/strong><\/p>\n<p>&nbsp;<\/p>\n<ul role=\"list\">\n<li>Product model<\/li>\n<li>Serial number<\/li>\n<li>Purchase date<\/li>\n<li>Proof of purchase<\/li>\n<li>Purchase channel<\/li>\n<li>Customer contact information<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><a class=\"uni-warranty-btn\" href=\"https:\/\/uni-trend.visibleone.dev\/product-registration\/\" target=\"_blank\" rel=\"noopener\">REGISTER YOUR PRODUCT<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Important: Product registration does not replace the original proof of purchase. The warranty period remains based on the original purchase date shown on the valid invoice or receipt.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><!-- 4. Warranty Coverage --><\/p>\n<h5>4. What Does the Warranty Cover?<\/h5>\n<p>&nbsp;<\/p>\n<p>UNI-T warrants eligible instruments and accessories against defects in materials and workmanship occurring during the applicable warranty period under normal use and operation.<\/p>\n<p>&nbsp;<\/p>\n<p>If a product is determined to have a covered defect, UNI-T or an authorized service provider may, at its discretion:<\/p>\n<p>&nbsp;<\/p>\n<ul role=\"list\">\n<li>Repair the product;<\/li>\n<li>Replace the defective product or component; or<\/li>\n<li>Provide another applicable warranty remedy.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Warranty service is subject to verification and confirmation that the reported issue is covered by the applicable warranty.<\/p>\n<p>&nbsp;<\/p>\n<p><!-- 5. Warranty Exclusions --><\/p>\n<h5>5. Warranty Exclusions<\/h5>\n<p>&nbsp;<\/p>\n<p>The warranty does not cover damage or failure resulting from circumstances outside normal use, including but not limited to:<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Improper Use<\/strong><\/p>\n<p>&nbsp;<\/p>\n<ul role=\"list\">\n<li>Operation contrary to the product specifications or user documentation<\/li>\n<li>Misuse or improper operation<\/li>\n<li>Improper installation, handling or maintenance<\/li>\n<li>Improper storage<\/li>\n<li>Operation outside specified environmental conditions<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Physical or Accidental Damage<\/strong><\/p>\n<p>&nbsp;<\/p>\n<ul role=\"list\">\n<li>Dropping, impact, crushing or other physical damage<\/li>\n<li>Damage caused by excessive force<\/li>\n<li>Cosmetic or surface damage caused by external factors<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Transportation Damage<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Damage caused during transportation after delivery to the customer is not covered under the standard warranty.<\/p>\n<p>&nbsp;<\/p>\n<p>Customers should contact the applicable carrier or insurance provider for transportation-related claims.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Unauthorized Repair or Modification<\/strong><\/p>\n<p>&nbsp;<\/p>\n<ul role=\"list\">\n<li>Repair or service performed by an unauthorized service provider<\/li>\n<li>Unauthorized modification or alteration<\/li>\n<li>Unauthorized hardware modification<\/li>\n<li>Unauthorized modification of firmware, software or licenses<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Power-Related Damage<\/strong><\/p>\n<p>&nbsp;<\/p>\n<ul role=\"list\">\n<li>Use of unauthorized power cords or adapters<\/li>\n<li>Improper power supply<\/li>\n<li>Operation outside specified electrical limits<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>External Events<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Damage resulting from events beyond normal product operation, including:<\/p>\n<p>&nbsp;<\/p>\n<ul role=\"list\">\n<li>Lightning<\/li>\n<li>Electrical surges<\/li>\n<li>Flood<\/li>\n<li>Earthquake<\/li>\n<li>Fire<\/li>\n<li>Other natural disasters or external events<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Normal Wear and Tear<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Normal wear and tear and consumable items are not covered unless specifically stated in the applicable product warranty.<\/p>\n<p>&nbsp;<\/p>\n<p><!-- 6. Accessories and Consumable Components --><\/p>\n<h5>6. Accessories and Consumable Components<\/h5>\n<p>&nbsp;<\/p>\n<p>UNI-T accessories are covered by a one (1) year warranty, subject to the applicable terms.<\/p>\n<p>Certain items may be excluded from the standard accessory warranty, including:<\/p>\n<p>&nbsp;<\/p>\n<ul role=\"list\">\n<li>Power cords<\/li>\n<li>USB cables<\/li>\n<li>BNC cables<\/li>\n<li>Other items specifically identified as excluded<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>The warranty period applicable to an accessory does not automatically follow the warranty period of the instrument with which it is supplied.<\/p>\n<p>&nbsp;<\/p>\n<p><!-- 7. Warranty Service --><\/p>\n<h5>7. Warranty Service<\/h5>\n<p>&nbsp;<\/p>\n<p>If you believe your UNI-T product has a warranty-related issue, please contact UNI-T or an authorized UNI-T distributor or service provider.<\/p>\n<p>&nbsp;<\/p>\n<p>To process a warranty request, customers may be required to provide:<\/p>\n<p>&nbsp;<\/p>\n<ul role=\"list\">\n<li>Product model<\/li>\n<li>Serial number<\/li>\n<li>Original purchase date<\/li>\n<li>Valid proof of purchase<\/li>\n<li>Purchase channel<\/li>\n<li>Description of the problem<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>UNI-T may request additional information or conduct diagnostic testing before determining warranty eligibility.<\/p>\n<p>&nbsp;<\/p>\n<p><a class=\"uni-warranty-btn\" href=\"https:\/\/uni-trend.visibleone.dev\/service-request\/\" target=\"_blank\" rel=\"noopener\">REQUEST SERVICE<\/a> <a class=\"uni-warranty-btn\" href=\"https:\/\/uni-trend.visibleone.dev\/warranty-status\/\" target=\"_blank\" rel=\"noopener\">CHECK WARRANTY STATUS<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><!-- 8. Shipping and Freight --><\/p>\n<h5>8. Shipping and Freight<\/h5>\n<p>&nbsp;<\/p>\n<p><strong>In-Warranty Service<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>For approved warranty service:<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Customer<\/strong><\/p>\n<p>&nbsp;<\/p>\n<ul role=\"list\">\n<li>Responsible for shipping the product to the designated UNI-T service location.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>UNI-T \/ Authorized Distributor<\/strong><\/p>\n<p>&nbsp;<\/p>\n<ul role=\"list\">\n<li>Responsible for applicable return shipping costs after approved warranty service.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Out-of-Warranty Service<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>For products outside the applicable warranty period, the customer is responsible for:<\/p>\n<p>&nbsp;<\/p>\n<ul role=\"list\">\n<li>Repair or maintenance charges<\/li>\n<li>Replacement parts<\/li>\n<li>Shipping and transportation costs<\/li>\n<li>Other applicable service charges<\/li>\n<\/ul>\n<p><!-- 9. Authorized Channels --><\/p>\n<h5><\/h5>\n<h5>9. Products Purchased Through Authorized Channels<\/h5>\n<p>&nbsp;<\/p>\n<p>UNI-T&#8217;s standard warranty applies to products purchased directly from UNI-T or through an authorized UNI-T distributor or sales channel.<\/p>\n<p>&nbsp;<\/p>\n<p>Customers are encouraged to purchase UNI-T products through authorized channels to ensure access to official warranty and after-sales support.<\/p>\n<p>&nbsp;<\/p>\n<p><a class=\"uni-warranty-btn\" href=\"https:\/\/uni-trend.visibleone.dev\/where-to-buy\/\" target=\"_blank\" rel=\"noopener\">FIND AN AUTHORIZED DISTRIBUTOR<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><!-- 10. Unauthorized Channels --><\/p>\n<h5>10. Products Purchased Through Unauthorized Channels<\/h5>\n<p>&nbsp;<\/p>\n<p>Products purchased through unauthorized channels may not be eligible for UNI-T&#8217;s standard warranty service.<\/p>\n<p>Customers who purchase products through unauthorized channels should contact the original seller for warranty support.<\/p>\n<p>&nbsp;<\/p>\n<p>UNI-T or an authorized service provider may, at its discretion, offer paid repair or maintenance services for such products, subject to service availability and applicable charges.<\/p>\n<p>&nbsp;<\/p>\n<p><!-- 11. Out-of-Warranty Service --><\/p>\n<h5>11. Out-of-Warranty Service<\/h5>\n<p>&nbsp;<\/p>\n<p>UNI-T may provide paid repair and maintenance services for products outside the applicable warranty period.<\/p>\n<p>The customer is responsible for all applicable costs, including:<\/p>\n<p>&nbsp;<\/p>\n<ul role=\"list\">\n<li>Repair charges<\/li>\n<li>Labor<\/li>\n<li>Replacement parts<\/li>\n<li>Shipping and transportation<\/li>\n<li>Other applicable service charges<\/li>\n<\/ul>\n<p>Out-of-warranty service is subject to product condition, technical feasibility, parts availability and applicable service policies.<\/p>\n<p>&nbsp;<\/p>\n<p><!-- 12. Product Transfer or Resale --><\/p>\n<h5>12. Product Transfer or Resale<\/h5>\n<p>&nbsp;<\/p>\n<p>If a UNI-T product is transferred or resold, the warranty period does not restart from the date of transfer or resale.<\/p>\n<p>&nbsp;<\/p>\n<p>The applicable warranty period continues to be calculated from the original purchase date.<\/p>\n<p>Proof of the original purchase may be required when warranty service is requested.<\/p>\n<p>&nbsp;<\/p>\n<p><!-- 13. Warranty Determination --><\/p>\n<h5>13. Warranty Determination<\/h5>\n<p>&nbsp;<\/p>\n<p>Warranty eligibility will be determined based on the applicable warranty terms and relevant product information, including:<\/p>\n<p>&nbsp;<\/p>\n<ul role=\"list\">\n<li>Product model<\/li>\n<li>Serial number<\/li>\n<li>Original purchase date<\/li>\n<li>Proof of purchase<\/li>\n<li>Purchase channel<\/li>\n<li>Product registration status, where applicable<\/li>\n<li>Region<\/li>\n<li>Nature and cause of the reported failure<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>UNI-T reserves the right to inspect and evaluate the product before confirming warranty coverage.<\/p>\n<p>&nbsp;<\/p>\n<p><!-- 14. Disclaimer of Warranty --><\/p>\n<h5>14. Disclaimer of Warranty<\/h5>\n<p>&nbsp;<\/p>\n<p>Except where otherwise required by applicable law, this Limited Warranty constitutes the applicable warranty provided by UNI-T for the relevant product.<\/p>\n<p>&nbsp;<\/p>\n<p>To the maximum extent permitted by applicable law, UNI-T disclaims any other express or implied warranties or conditions, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.<\/p>\n<p>&nbsp;<\/p>\n<p>Nothing in this Limited Warranty is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.<\/p>\n<p>&nbsp;<\/p>\n<p><!-- 15. Limitation of Liability --><\/p>\n<h5>15. Limitation of Liability<\/h5>\n<p>&nbsp;<\/p>\n<p>To the maximum extent permitted by applicable law, UNI-T shall not be liable for indirect, incidental, special or consequential damages arising from or relating to the product or its use, including but not limited to:<\/p>\n<p>&nbsp;<\/p>\n<ul role=\"list\">\n<li>Loss of revenue or profits<\/li>\n<li>Loss of business opportunities<\/li>\n<li>Loss of data<\/li>\n<li>Business interruption<\/li>\n<li>Loss of anticipated savings<\/li>\n<li>Damage to other equipment or facilities<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Nothing in this section shall exclude or limit liability to the extent such exclusion or limitation is prohibited by applicable law.<\/p>\n<p>&nbsp;<\/p>\n<p><!-- 16. Regional Warranty Terms --><\/p>\n<h5>16. Regional Warranty Terms<\/h5>\n<p>&nbsp;<\/p>\n<p>Warranty terms may be subject to applicable laws and regulations in the country or region where the product is purchased.<\/p>\n<p>&nbsp;<\/p>\n<p>Customers should contact their local UNI-T office or authorized distributor for region-specific warranty and service information.<\/p>\n<p>&nbsp;<\/p>\n<p><a class=\"uni-warranty-btn\" href=\"https:\/\/uni-trend.visibleone.dev\/where-to-buy\/\" target=\"_blank\" rel=\"noopener\">FIND YOUR LOCAL DISTRIBUTOR<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><!-- 17. Changes to Warranty Terms --><\/p>\n<h5>17. Changes to Warranty Terms<\/h5>\n<p>&nbsp;<\/p>\n<p>UNI-T may update these warranty terms from time to time to reflect changes in products, services, applicable regulations or business practices.<\/p>\n<p>&nbsp;<\/p>\n<p>The warranty terms applicable to a specific product shall be determined according to the applicable terms for that product and purchase region.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Last Updated: 30 September 2026<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><!-- Help and Support --><\/p>\n<h5>Need Help With Your Warranty?<\/h5>\n<p>&nbsp;<\/p>\n<p>Whether you need to check your warranty, register your product or request service, UNI-T is here to support you.<\/p>\n<p>&nbsp;<\/p>\n<p><a class=\"uni-warranty-btn\" href=\"https:\/\/uni-trend.visibleone.dev\/warranty-status\/\" target=\"_blank\" rel=\"noopener\">CHECK WARRANTY STATUS<\/a> <a class=\"uni-warranty-btn\" href=\"https:\/\/instruments.uni-trend.com\/product-registration\" target=\"_blank\" rel=\"noopener\">REGISTER YOUR PRODUCT<\/a> <a class=\"uni-warranty-btn\" href=\"https:\/\/uni-trend.visibleone.dev\/service-request\/\" target=\"_blank\" rel=\"noopener\">REQUEST SERVICE<\/a> <a class=\"uni-warranty-btn\" href=\"https:\/\/uni-trend.visibleone.dev\/where-to-buy\/\" target=\"_blank\" rel=\"noopener\">FIND A DISTRIBUTOR<\/a><\/p>\n            <\/div>\n            <div class=\"warranty-all-cap\">\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section> ","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-601","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/uni-trend.visibleone.dev\/de-de\/wp-json\/wp\/v2\/pages\/601","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uni-trend.visibleone.dev\/de-de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/uni-trend.visibleone.dev\/de-de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/uni-trend.visibleone.dev\/de-de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/uni-trend.visibleone.dev\/de-de\/wp-json\/wp\/v2\/comments?post=601"}],"version-history":[{"count":13,"href":"https:\/\/uni-trend.visibleone.dev\/de-de\/wp-json\/wp\/v2\/pages\/601\/revisions"}],"predecessor-version":[{"id":22854,"href":"https:\/\/uni-trend.visibleone.dev\/de-de\/wp-json\/wp\/v2\/pages\/601\/revisions\/22854"}],"wp:attachment":[{"href":"https:\/\/uni-trend.visibleone.dev\/de-de\/wp-json\/wp\/v2\/media?parent=601"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}