FAQs

Download the firmware package for your exact model from the Download Center, unpack it to the root of an empty USB drive, and follow the update procedure in the release notes. Do not power the instrument off during the update.

Repeat the procedure with a freshly formatted USB drive and fully charged batteries. If the instrument no longer starts, submit a service request rather than retrying further.

The installed version is shown in the system information screen of the settings menu, and is also printed on the start-up splash screen.